Cloud services

Services from Canonical

Ubuntu is backed by Canonical, the number-one Ubuntu services provider. Our Ubuntu Advantage support programme is helping businesses worldwide to optimise resources with Ubuntu. And our expert consultancy services provide real peace of mind.

Cloud services

The Ubuntu Advantage service offers efficient systems administration, fast problem resolution and access to the Ubuntu experts as and when you need it. Ubuntu Advantage for cloud includes you all the services you get for server, plus extra coverage for your cloud infrastructure.

Choose the right level of cover to meet your needs

Standard
Suitable for cloud platforms running standard business workloads such as web and application serving.
$1050 per server
Advanced
Tailored for more advanced workloads that need around-the-clock support.

$1800 per server
Cloud features Standard Advanced
Price per server Total USD 1,050 USD 1,800
Landscape systems management Landscape Hosted Yes Yes
Landscape Dedicated Server Optional Optional
Legal assurance Ubuntu Assurance programme Yes Yes
Knowledge and support Knowledge Base Yes Yes
Basic installation and applications Yes Yes
Windows integration Yes Yes
Virtualisation Yes Yes
Clustering and high availability failover Yes
Custom package repository Yes
Cloud support Yes Yes
Optional extras Premium Service Engineer Optional Optional

“Our new SaaS model delivers real business value. Now we can serve 200 times the number of clients for a quarter of the cost."
Renen Watermeyer, Director of Engineering, KnowledgeTree

Read full case study ›

Ubuntu Advantage: What's included?

Landscape

Get a clear view of multiple Ubuntu installations with the Landscape systems management and monitoring tool. Automate updates and manage physical, virtual and cloud-based systems from a single interface. It's easy to set up and use and requires no special hardware or specialised skills to operate.

Visit the Landscape website


Screengrab of Landscape's Systems Management area

Support

Canonical's Global Support & Services (GSS) team provides around-the-clock coverage for Ubuntu deployments all over the world. Our engineers are industry experts who have the in-depth platform knowledge needed to solve your most difficult problems. Our phone support means you can speak directly to someone who has first-hand experience of how to resolve your issue. And our online portal lets you track the progress of submitted cases in real time.

Knowledge

Ubuntu Advantage customers have exclusive access to the Canonical Knowledge Base. This database provides you with a library of technical articles that can help you solve common issues, fast. The Knowledge Base includes best-practice help on security, migration and networking.

Assurance

Find peace of mind with legal cover for IP infringement claims. Our Assurance programme covers your business for any claims of IP infringements arising from your use of Ubuntu. Should an IP claim be made against you, Canonical will assume the legal defence and cover the legal costs that are incurred.

Consultancy

As the leading provider of Ubuntu services, Canonical understands what your business needs to get a productive, secure and cost-effective IT environment. That's why companies come to us – we can help them make the most of their infrastructures. Whether it's advice on the cloud, migration or virtualisation, we can help you optimise
your resources.

'We are still a growing company. To get the level of attention we received meant a lot to us – and our customers.', David Miller, Director of Technology Operations, Moodlerooms

Methodology

Canonical can cover you at every stage of your system's life cycle. We provide access to technical consultants who know Ubuntu inside out.

Moving to new platforms and technologies can be challenging, but our consultants ensure a smooth transition.

If your organisation requires a more efficient and effective platform that gives you a higher return on investment, we will help you take the first steps towards achieving your goals.

Canonical can help you with the following stages:

  • Planning
  • Proof of concept
  • Deployment
  • Optimisation

The value of consultancy: Ubuntu Enterprise Cloud

Experience the power and flexibility of cloud computing within the security of your firewall. Ubuntu Enterprise Cloud makes private clouds an alternative to trusting your data to public cloud services. Canonical consultants can help you implement a cloud-computing environment with the management tools you need to grow your cloud and prepare for the future.