Desktop services
Services from Canonical
Ubuntu is backed by Canonical, the number-one Ubuntu services provider. Our Ubuntu Advantage support programme is helping businesses worldwide to optimise resources with Ubuntu. And our expert consultancy services provide real peace of mind.
Desktop services
The Ubuntu Advantage service offers efficient systems
administration, fast problem resolution and access to the
Ubuntu experts as and when you need it.
Choose the right level of cover to meet your needs
- Standard
- Suitable for general business activities like email, messaging and web browsing.
- $105 per desktop
- Advanced
- Tailored for more intensive desktop tasks, such as professional development work.
- $165 per desktop
| Desktop features | Standard | Advanced | |
|---|---|---|---|
| Price per desktop | Total per year | USD 105 | USD 165 |
| Landscape systems management | Landscape Hosted |  |
|
| Landscape Dedicated Server | Optional | Optional | |
| Legal assurance | Ubuntu Assurance programme | |
|
| Knowledge and support | Knowledge Base | |
|
| Installation, applications and systems administration support | |
|
|
| Desktop virtualisation | |
||
| Developer tools | |
||
| Optional extras | Premium Service Engineer | Optional | Optional |
“Before we deployed Ubuntu, we had to go directly to each computer to make local updates. Now, with Landscape, we can do it all from a central location."
Martin Andel, Systems Administrator, Skalica City Hall
Ubuntu Advantage: What's included?
Landscape
Get a clear view of multiple Ubuntu installations with the Landscape systems management and monitoring tool. Automate updates and manage physical, virtual and cloud-based systems from a single interface. It's easy to set up and use and requires no special hardware or specialised skills to operate.
Support
Canonical's Global Support & Services (GSS) team provides around-the-clock coverage for Ubuntu deployments all over the world. Our engineers are industry experts who have the in-depth platform knowledge needed to solve your most difficult problems. Our phone support means you can speak directly to someone who has first-hand experience of how to resolve your issue. And our online portal lets you track the progress of submitted cases in real time.
Knowledge
Ubuntu Advantage customers have exclusive access to the Canonical Knowledge Base. This database provides you with a library of technical articles that can help you solve common issues, fast. The Knowledge Base includes best-practice help on security, migration and networking.
Assurance
Find peace of mind with legal cover for IP infringement claims. Our Assurance programme covers your business for any claims of IP infringements arising from your use of Ubuntu. Should an IP claim be made against you, Canonical will assume the legal defence and cover the legal costs that are incurred.
Consultancy
As the leading provider of Ubuntu services, Canonical understands what your business needs to get a productive, secure and cost-effective IT environment. That's why companies come to us – we can help them make the most of their infrastructures. Whether it's advice on the cloud, migration or virtualisation, we can help you optimise
your resources.
Methodology
Canonical can cover you at every stage of your system's life cycle. We provide access to technical consultants who know Ubuntu inside out.
Moving to new platforms and technologies can be challenging, but our consultants ensure a smooth transition.
If your organisation requires a more efficient and effective platform that gives you a higher return on investment, we will help you take the first steps towards achieving your goals.
Canonical can help you with the following stages:
- Planning
- Proof of concept
- Deployment
- Optimisation
The value of consultancy: Desktop migration
The benefits of Ubuntu in the enterprise are clear: lower costs, improved efficiency and increased scalability. Canonical migration services ensure that you see these benefits with Ubuntu. We can help you prioritise the areas of your business that will benefit the most, so you can see a faster return on your investment. Our consultants provide you with well-defined migration phases so you know exactly when and how your IT environment will improve.
